Real madrid 88 Privacy Policy – Your Data Protection

Introduction

This Privacy Policy explains how real madrid 88 manages your personal information when you use our platform. We are committed to protecting your privacy and ensuring that the information you provide is used only for legitimate, clearly stated purposes.

By registering an account and using our services, you agree to this Privacy Policy. If you do not agree, you are advised not to use the real madrid 88 platform.

Information We Collect

Account Registration Information

When you register an account with real madrid 88, we collect the following information that you provide voluntarily:

• Full name as per valid identification document
• Date of birth (for age verification)
• Active mobile phone number
• A valid email address
• Account password (stored in an unreadable hashed format)

KYC Verification Information

To comply with identity verification and anti-money laundering requirements, we collect the following documents when you submit your first withdrawal request:

• Copy of Malaysian identity card (MyKad) or passport
• Selfie with identification card
• Proof of address (utility bill or bank statement — not older than 3 months)

Financial Information

When you make a deposit or withdrawal, we retain transaction records including:

• Bank name or e-wallet provider
• Bank account number (only the last 4 digits are stored)
• Transaction amount and date/time
• Transaction reference ID

Platform Usage Information

We automatically collect technical data when you use our platform:

• IP address and general location information (state/city)
• Device type, operating system, and browser used
• Game history and platform activity
• Login and logout time logs

How We Use Your Information

The information we collect is used solely for the purposes stated below. real madrid 88 does not use your data for any purpose unrelated to our services:

You can withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team.

Your Data Security

User data security is a top priority for real madrid 88. We invest seriously in security infrastructure to ensure your information is always protected from cyber threats and unauthorised access.

Security Layers We Use

• 256-bit SSL Encryption — all communications between your browser and our servers are fully encrypted
• Stored data encryption — sensitive information in our databases is encrypted using AES-256
• Multi-layered access controls — only authorized staff may access user data, and every access is strictly logged
• 24/7 Monitoring — our systems are monitored around the clock to detect any suspicious activity
• Regular penetration testing — we conduct regular security audits carried out by independent security experts
• Automatic data backup — data is backed up daily to separate locations to prevent information loss

Sharing Information with Third Parties

Real madrid 88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share certain information:

Situations That Require Data Sharing

• Payment service providers — the payment gateways we use receive the transaction details required to process your deposits and withdrawals. These providers are bound by strict confidentiality agreements.
• Legal compliance — if directed by a court, regulatory authority, or legitimate law enforcement agency, we are required to disclose certain information in accordance with applicable law.
• Fraud prevention — we may share information with anti-fraud organizations to protect the security of the platform and all its users.
• Business transfers — in the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business assets, with prior notice given to users.

In all data-sharing instances, we disclose only the minimum information necessary for that specific purpose.

Cookies, Trackers & Similar Technologies

Real madrid 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies — required for core platform functions such as login session management and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies — collects anonymous information about how visitors use our platform to help us improve the user experience.
• Functional cookies — remembers your preferences such as language, display settings, and login details for your convenience.
• Analytical cookies — helps us understand platform usage patterns using analytics services that have been authorized by us.

Cookie Management

You can manage and delete cookies through your browser settings. Please note, however, that disabling certain cookies may affect platform functionality and require you to log in again each time.

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding the personal data we hold about you. real madrid 88 fully respects these rights:

Data Retention Period

Real madrid 88 does not retain your personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data — retained for as long as your account is active and for 7 years after account closure, in compliance with financial legal requirements
• Transaction records — retained for 7 years in accordance with the Companies Act and anti-money laundering regulations
• KYC Documents — retained for 5 years after the business relationship ends
• Support communication logs — retained for 2 years
• Access and security logs — retained for 1 year
• Cookie and analytics data — deleted or anonymized after 13 months

When the retention period expires or upon an eligible deletion request, your data will be securely erased using methods that comply with industry security standards.

Changes to This Privacy Policy

Real madrid 88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal developments, or service improvements. The latest version is always available on our website.

Any material changes — meaning changes that significantly affect how we use your data — will be communicated to you via email or in-platform notification at least 14 days before they take effect. Your continued use of the platform after the effective date constitutes acceptance of the updated version.